PRIVACY POLICY

Mental Performance Mentors

Last updated: 2-4-26

1. Introduction

Mental Performance Mentors (“MPM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, forms, and coaching services.

2. Information We Collect

We may collect personal information when you:

• visit our website
• complete a form or intake questionnaire
• enroll in coaching services
• communicate with us via email or other channels

This information may include:

• Parent or guardian name
• Email address
• Phone number
• Athlete name, age, sport, and goals
• Information voluntarily shared for coaching purposes

Payment information is collected and processed securely by Stripe. Mental Performance Mentors does not store or have access to full credit card or banking information.

3. How We Use Your Information

We use personal information to:

• provide mental performance coaching services
• communicate about scheduling, enrollment, and next steps
• respond to inquiries and support requests
• send coaching-related resources or updates
• manage billing and subscriptions
• improve our services and communication

We do not sell, rent, or trade your personal information.

4. Email Communication

We may use your email address to send:

• coaching-related communication
• enrollment confirmations and next-step instructions
• resources related to mental performance coaching

You may unsubscribe from non-essential emails at any time using the unsubscribe link included in our emails.

5. Payment Processing

All payments are processed securely through Stripe.

Stripe may collect and process payment information in accordance with its own privacy and security policies. Mental Performance Mentors does not store payment card information.

6. Information About Minors

Mental Performance Mentors works with athletes middle school age and older. Personal information related to athletes is typically provided by a parent or legal guardian.

We use this information solely for the purpose of providing coaching services and take reasonable steps to protect the privacy of minor athletes.

7. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill legitimate business purposes, and comply with legal or contractual obligations.

Information may be retained to maintain records, support ongoing coaching relationships, or meet applicable reporting requirements. When personal information is no longer needed, we take reasonable steps to delete or securely dispose of it.

9. Cookies & Website Analytics

Our website may use cookies or similar technologies to help improve site functionality, understand how visitors interact with our content, and support basic analytics.

Cookies do not collect personally identifiable information unless you voluntarily provide it through a form or enrollment process. You can adjust your browser settings to disable cookies if you prefer.

10. Third-Party Services

We use trusted third-party platforms to operate our business, including:

• MailerLite (website hosting, forms, and email communication)
• Stripe (secure payment processing)

These third-party services have their own privacy policies and are responsible for handling data according to their stated practices.

11. Your Rights

You may request to:

• access the personal information we have about you
• update or correct your information
• request deletion of your information, subject to legal or contractual obligations

To make a request, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Mental Performance Mentors

Email: jason@mpmcoaching.com